Our Services
AIR MAILBOX
Air freight is our specialty, and our mailbox service is second to none. With ten plus years of experience, we have the expertise to support your every need no matter the size or weight. Our flights are twice a week.
OCEAN MAILBOX
Ship your packages 50 pounds of more with our LCL Ocean Mailbox service. This is perfect for your large and bulky items such as furniture and appliances.
WAREHOUSING
Our warehouse in Miami is an IATA certified NVOCC freight forwarder that specializes in international freight solutions. Their affiliation with a world renowned air carrier means that your cargo is secure from the time it’s received at our warehouse to its arrival at destination.
SHOPPING CARD
Skeptical of the risks involved with online shopping? Our shopping card is designed to give you peace of mind while keeping you in control of the process. It’s the best of both worlds.
HAZMAT
We can handle most non-restricted dangerous goods such as perfumes and lithium batteries.
WE DELIVER
Our signature delivery service allows you to have the true experience of online shopping through the convenience of never having to leave your home, even to make a payment.
#INSTAQUOTE
You don’t need a card to shop online with us. Simply have one of our friendly staff members assist you with your order or try our AWESOME instant quotation generator.
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FREE MAILBOX ADDRESS
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QUESTIONS AND ANSWERS
FAQs
Where is my USPS Package?
USPS packages are NEVER delivered to our warehouse. Packages marked delivered/available for pickup are housed at the USPS location in Miami. Our warehouse is usually contacted within 1 to 3 business days to be notified that they can collect packages. Once packages are collected, they are processed and prepped for the next shipment.
What are cut off times for shipments?
MONDAY Flight – Packages must arrive before 10:00AM on the preceding Friday to be guaranteed for this flight.
WEDNESDAY Flight – Packages must arrive before 10:00AM on the previous day (Tuesday) to be guaranteed for this flight.
FRIDAY Flight – Packages must arrive before 10:00AM on the previous day (Thursday) to be guaranteed for this flight.
Exceptions are sometimes made by our warehouse to process packages after the times listed above.
Peak Season/ Hign Volume ALERT: Processing times during our peak season or high volume periods (July, November – December) can be delayed by up to 7 business days because of the very high volume of packages that have to be processed during this time.
Where can I find my account information?
Your account information can be located in the dashboard and profile section of your account in the customer portal. Please contact us if you are having trouble accessing this information.
Is consolidation offered?
- In an effort to maintain speed and efficiency for all customers we DO NOT offer consolidation in the traditional sense.
- We bundle packages that are processed before a scheduled flights on a single invoice to save standard shippers from being charged the minimum first pound rate for each package.
- Premier Subscribers do not ever have to worry about consolidation since all of their packages are charged at a standard rate.
- Also, we charge by actual weight so you do not ever have to fear being charged for empty space.
Actual weight
Only pay for actual weight and not volume!
Door-to-door delivery
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Package Insurance
Insured packages are refunded for 120% of its value
Subscription
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